Quality Claims Coordinator

DP World
Czech Republic
Workplace: OnsiteFull timeFunction: Quality & Regulatory (Non-Software)Education: high_schoolSkills: ["Problem-solving","Communication","Attention to detail","Organizational skills","Cross-functional coordination"]

Join DP World as a Quality Claims Coordinator at the Mosnov site to manage quality claims end-to-end. You’ll coordinate investigations, gather data across functions, and prepare 8D reports while ensuring timely communication with customers and strict adherence to requirements, contributing to smooth warehouse and logistics operations in a shift-based environment.

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DP World
DP World
3 months ago

Quality Claims Coordinator

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Last checked: 3 hours agoStatus: Live

Job Summary

Join DP World as a Quality Claims Coordinator at the Mosnov site to manage quality claims end-to-end. You’ll coordinate investigations, gather data across functions, and prepare 8D reports while ensuring timely communication with customers and strict adherence to requirements, contributing to smooth warehouse and logistics operations in a shift-based environment.
Location: Czech Republic
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)

Key Responsibilities

  • •Reviewing and managing quality claims assigned to the operation in relevant systems.
  • •Coordinating investigation activities across internal functions and ensuring timely collection of required data.
  • •Providing structured feedback to the customer on investigation results, including root cause and corrective actions, cooperating with the Quality Engineer when necessary.
  • •Preparing and submitting 8D reports in line with customer requirements and timelines, cooperating with the Quality Engineer when necessary.
  • •Acting as the main point of contact for customer communication related to quality claims.

Key Requirements

  • •Secondary education or higher, preferably in a technical, logistics, or quality-related field.
  • •Experience in quality, claims handling, or logistics operations; automotive experience is a plus.
  • •Experience with customer communication and claim management processes preferred.
  • •Basic system skills (e.g., SAP or similar systems such as qCube) are advantageous.
  • •Fluency in Czech/Slovak is a must; English is a plus.
Experience:LogisticsQualityClaimsAutomotive
Education:High School
Skills:Problem-solvingCommunicationAttention to detailOrganizational skillsCross-functional coordination
Languages:CzechEnglish
Tech Stack:SAPQCube

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
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