Senior Associate Client Manager

NTT
Singapore
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Client engagement","Sales planning","Negotiation","Communication"]

Manage and nurture relationships within assigned client accounts, driving expansion and renewals across solutions. Coordinate client interactions across geographies, minimize churn, and maximize retention by uncovering growth opportunities. Own commercial agreements, recommend feasible solutions, and generate demand by identifying client needs and engaging via digital marketing channels. Use sales tools and methodologies to manage territories, opportunities, pipelines, and forecasts while ensuring governance and compliance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
NTT
NTT
4 months ago

Senior Associate Client Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Manage and nurture relationships within assigned client accounts, driving expansion and renewals across solutions. Coordinate client interactions across geographies, minimize churn, and maximize retention by uncovering growth opportunities. Own commercial agreements, recommend feasible solutions, and generate demand by identifying client needs and engaging via digital marketing channels. Use sales tools and methodologies to manage territories, opportunities, pipelines, and forecasts while ensuring governance and compliance.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and nurture assigned client accounts, driving expansion and renewals across solutions.
  • •Coordinate client interactions across different geographies during sales engagements.
  • •Minimize churn and maximize retention by uncovering growth opportunities and addressing concerns with feasible solutions.
  • •Generate demand by identifying client needs and engaging through digital marketing channels.
  • •Use sales tools and methodologies to manage territories, accounts, opportunities, pipelines, forecasts, and ensure governance and compliance.

Key Requirements

  • •Strong sales business acumen with planning and leveraging tools/data to meet business requirements.
  • •In-depth knowledge of NTT DATA offerings, client applications, use cases, and market trends.
  • •Proficiency in sales pursuit, identifying and advancing opportunities with prospects and clients.
  • •Experience with B2B and B2C sales techniques.
  • •Experience working with Salesforce.com contact platform and a bachelor’s degree or equivalent in a business or sales-related field.
Experience:ITProfessional services
Education:Bachelor's
Skills:Client engagementSales planningNegotiationCommunication
Tech Stack:Salesforce.com

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn