Associate - E-Commerce (Jeddah)

Chalhoub Group
Jeddah
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Urgency","Efficiency","Communication","Process compliance"]

Fulfill e-commerce orders on the offline (retail stores) channel with urgency and efficiency, while supporting the frontline team with returns processing. Set and drive achievement of e-commerce sales targets, ensure omnichannel process compliance, and share knowledge across teams to improve the hybrid retail approach. Identify and report technical errors to the IT Service Desk and escalate stock shortages to update system records with relevant stakeholders.

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Chalhoub Group
Chalhoub Group
1 month ago

Associate - E-Commerce (Jeddah)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Fulfill e-commerce orders on the offline (retail stores) channel with urgency and efficiency, while supporting the frontline team with returns processing. Set and drive achievement of e-commerce sales targets, ensure omnichannel process compliance, and share knowledge across teams to improve the hybrid retail approach. Identify and report technical errors to the IT Service Desk and escalate stock shortages to update system records with relevant stakeholders.
Location: Jeddah
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Fulfill e-commerce orders on the offline channel (retail stores) with urgency and efficiency.
  • •Support frontline team returns processing.
  • •Drive achievement of e-commerce sales targets.
  • •Report technical errors to the IT Service Desk and communicate updates with support.
  • •Ensure compliance with omnichannel system processes, policies, and procedures.

Pay and Benefits

Perks:Health InsuranceRemote WorkEmployee Discounts

Key Requirements

  • •Achieve the e-commerce sales target.
  • •Support the frontline team with returns processing.
  • •Ensure knowledge transfer to other team members and share awareness of the hybrid approach in retail.
  • •Report identified technical errors to the IT Service Desk and help explain issues to keep the support team informed.
  • •Report identified stock shortages and coordinate with concerned stakeholders to update system records.
Skills:UrgencyEfficiencyCommunicationProcess compliance

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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