Sales & Service Manager - Vail Village

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 60,000 - 73,000 annuallyFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Team coaching","Time management","Personal accountability","Problem-solving"]

Lead store sales and guest experience by overseeing the Sales & Service team on the floor and in back of house. Root-cause sales opportunities, coach staff to strengthen guest connection and product education, and drive daily customer relationships. Partner with the General Manager on sales/service strategy, workforce coverage, budgeting and reporting (e.g., expenses and sell-through), and sales planning while representing the business in meetings and calls.

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Alo Yoga
Alo Yoga
1 day ago

Sales & Service Manager - Vail Village

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead store sales and guest experience by overseeing the Sales & Service team on the floor and in back of house. Root-cause sales opportunities, coach staff to strengthen guest connection and product education, and drive daily customer relationships. Partner with the General Manager on sales/service strategy, workforce coverage, budgeting and reporting (e.g., expenses and sell-through), and sales planning while representing the business in meetings and calls.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Oversee the Sales & Service team to deliver exceptional in-store guest experience through guest connection and technical product education, providing feedback and coaching.
  • •Investigate and root-cause sales opportunities in partnership with the General Manager to escalate process or system gaps.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives as needed throughout the store.
  • •Partner with the General Manager to build and execute store Sales & Service strategy, including budget, reporting, and metrics such as expenses and sell-thru.
  • •Lead talent and scheduling by setting expectations, conducting regular coaching, supporting succession planning and recruitment, and writing schedules aligned to business needs.

Pay and Benefits

Salary: USD 60,000 - 73,000 annually
Perks:Health InsuranceDentalVision401kEmployee DiscountClothing AllowanceParental SupportWellness Stipend

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Extraordinary interpersonal and communication skills (verbal and written)
  • •Agile with the ability to handle multiple tasks in a changing environment
  • •Ability to lift, push, carry, and move throughout the store for an entire shift (up to 50 pounds)
Experience:3-5 yearsRetail
Skills:Interpersonal communicationTeam coachingTime managementPersonal accountabilityProblem-solving
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn