Director, Experience Design

PayPal
New York
Workplace: OnsiteFull timeUSD 218,000 - 323,950 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Mentorship","Strategic thinking","Cross-functional collaboration","User-centered problem-solving"]

Lead the overall business and technical strategy for user experience initiatives, influencing executive-level decision-making. Drive UX strategy that resonates with target audiences and align cross-functional teams on shared goals. Analyze user feedback to improve and innovate digital and physical customer experiences, including interface and interaction design. Mentor less-experienced roles and allocate resources responsibly to enhance users’ experiences across PayPal products.

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FursaFursa
PayPal
PayPal
3 days ago

Director, Experience Design

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead the overall business and technical strategy for user experience initiatives, influencing executive-level decision-making. Drive UX strategy that resonates with target audiences and align cross-functional teams on shared goals. Analyze user feedback to improve and innovate digital and physical customer experiences, including interface and interaction design. Mentor less-experienced roles and allocate resources responsibly to enhance users’ experiences across PayPal products.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Director level

Key Responsibilities

  • •Establish overall business or technical strategy for user experience initiatives.
  • •Negotiate with and influence decision-making reaching the senior executive level.
  • •Identify and resolve unique situations of substantial significance in user interface or interaction design.
  • •Allocate resources to enhance user and customer experiences across digital and physical products and services.
  • •Lead the development of user experience strategies that resonate with target audiences, and mentor less-experienced roles.

Pay and Benefits

Salary: USD 218,000 - 323,950 annually
Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •10+ years of relevant experience with a Bachelor’s degree or equivalent combination of education and experience.
  • •2+ years of experience leading others.
  • •Ability to establish overall business or technical strategy for user experience initiatives.
  • •Experience negotiating with and influencing decision-making up to senior executive level.
  • •Experience integrating user-centered design principles into projects and improving user-facing experiences using user feedback.
Experience:10+ years
Education:Bachelor's
Skills:LeadershipMentorshipStrategic thinkingCross-functional collaborationUser-centered problem-solving

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn