Test Center Administrator (FT)

Prometric
New York
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Professionalism","Report writing","Multitasking"]

Serve as the primary point of contact in Prometric test centers by greeting examinees, verifying identification, performing security checks, and monitoring exams to maintain exam integrity. Handle candidate issues with urgency, maintain a secure environment and materials, and ensure every candidate has a fair, comfortable testing experience. Follow test center policies and represent Prometric’s mission and values while supporting on-site operations in an office test-center setting.

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Prometric
Prometric
2 days ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the primary point of contact in Prometric test centers by greeting examinees, verifying identification, performing security checks, and monitoring exams to maintain exam integrity. Handle candidate issues with urgency, maintain a secure environment and materials, and ensure every candidate has a fair, comfortable testing experience. Follow test center policies and represent Prometric’s mission and values while supporting on-site operations in an office test-center setting.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees, verify identification, and perform required security checks (including wands).
  • •Continuously monitor candidates as they complete exams and ensure exam integrity.
  • •Report and/or resolve candidate issues with urgency while maintaining a secure environment and materials.
  • •Represent Prometric’s vision, mission, and values and report occurrences outside company guidelines.

Pay and Benefits

Perks:Paid Leave401kEmployee AssistanceVisionFsaSick Time

Key Requirements

  • •High school diploma or equivalent required.
  • •Minimum of one year of customer service experience in person (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and effectively with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based computer programs and applications (MS Office, Outlook, Explorer/web browsing).
Experience:1+ yearsCustomer service
Education:High School
Skills:CommunicationProfessionalismReport writingMultitasking
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn