VP, Transaction Services (Kuala Lumpur, Federal Territory of Kuala Lumpur, MY, 55188)

Oversee operational processes and the control framework for Transaction Services across the Kuala Lumpur and Kolkata sites. Lead and develop teams to maintain high standards of operational support, quality, productivity, and risk awareness. Implement strategies, policies, and procedures to manage operational risks effectively, set metrics for controls and service levels, and drive process standardization and continuous improvement initiatives while monitoring BAU deliverables and performance against PLAs.