Client Services Operations Support Representative I (On-site)

Machinify
United States
Workplace: OnsiteFull timeUSD 18+Function: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Multitasking","Prioritization","Attention to detail","Customer service","Reliability","Organization","Independent work","Teamwork"]

Provide clerical and high-volume processing support for healthcare eligibility and recovery services operations, including document handling, payment posting, and accurate data entry. Contact insurance carriers and healthcare providers for payment information by phone, ensuring work meets client, departmental, and federal/state compliance requirements. Maintain quality and productivity goals, complete training, and obtain any required client clearances for system access while supporting a positive, collaborative team environment.

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FursaFursa
Machinify
Machinify
18 hours ago

Client Services Operations Support Representative I (On-site)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Provide clerical and high-volume processing support for healthcare eligibility and recovery services operations, including document handling, payment posting, and accurate data entry. Contact insurance carriers and healthcare providers for payment information by phone, ensuring work meets client, departmental, and federal/state compliance requirements. Maintain quality and productivity goals, complete training, and obtain any required client clearances for system access while supporting a positive, collaborative team environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide clerical support such as copying, filing, processing documents and mail, performing data entry, making phone calls, and using general office equipment.
  • •Process incoming correspondence, including posting payments (checks, EFT, and debit/credit card).
  • •Contact insurance carriers and healthcare providers by phone to gather payment information.
  • •Enter and maintain accurate data in internal applications/systems for applicable workflows.
  • •Ensure tasks meet company and client policies, procedures, and federal/state regulatory and contractual compliance, while meeting quality and productivity expectations.

Pay and Benefits

Salary: USD 18
Perks:Health InsuranceDentalVisionFsa/hsa401kLearning Budget

Key Requirements

  • •1+ year of office clerical support experience in a customer service or clerical role is preferred.
  • •High school diploma or equivalent is required.
  • •Ability to perform basic tasks in Microsoft Excel and Word.
  • •Fast and accurate typing and 10-key skills, along with basic math skills.
  • •Strong communication and problem-solving skills with attention to detail and reliable follow-up.
Experience:1+ yearsHealthcareHealth plans
Education:High School
Skills:CommunicationProblem-solvingMultitaskingPrioritizationAttention to detailCustomer serviceReliabilityOrganizationIndependent workTeamwork
Tech Stack:Microsoft ExcelMicrosoft Word

Company Brief

Machinify
Provides AI-driven predictive maintenance and asset-monitoring solutions for manufacturing and industrial operations, using IoT sensor data and machine learning to reduce downtime, optimize performance, and extend equipment life.
Industry: Industrial Automation
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