1 day ago

Product Operation Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Own operational excellence for TikTok’s vertical local services search. Partner with Product and Engineering to evaluate user experience, run local user research, and monitor core metrics to detect fluctuations and issues. Design proactive operational plans for special scenarios, manage ad-hoc requests, and iterate search strategies and features, including A/B testing, to improve user experience and conversion.

Location: Singapore

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Evaluate search user experience from the user perspective and identify opportunities to improve product features and strategies while improving key product metrics.
•Conduct local user research, gather and analyze search user feedback data, and provide user insights to support product decisions.
•Monitor and analyze core metrics to detect experience fluctuations and issues in a timely manner for stable online user experience.
•Design and implement proactive operational plans for special scenarios or major events, coordinating internal and external resources.
•Iterate search strategy and product features to improve user experience and conversion using A/B testing and verify benefits.

Key Requirements

•Bachelor’s degree (or above) with product ops, data analysis, and user research related experience.
•In-depth understanding of search engines and TikTok (or similar social media platforms) with sensitivity to user behavior and content experience.
•Ability to identify user needs and pain points and translate feedback into actionable product improvements.
•Strong analytical skills with a track record of using data to influence decisions and drive improvements.
•Familiarity with user research methods; experience in metric monitoring and root cause analysis is a plus.

Experience:SearchSocial mediaLocal servicesE-commerce

Education:Bachelor's

Skills:Cross-functional communicationProject executionOwnershipProblem-solvingAdaptability

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

Product Operation Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Singapore

Employment Type: Full time

Job Function: Communications, PR & Community

Key Responsibilities

•Evaluate search user experience from the user perspective and identify opportunities to improve product features and strategies while improving key product metrics.
•Conduct local user research, gather and analyze search user feedback data, and provide user insights to support product decisions.
•Monitor and analyze core metrics to detect experience fluctuations and issues in a timely manner for stable online user experience.
•Design and implement proactive operational plans for special scenarios or major events, coordinating internal and external resources.
•Iterate search strategy and product features to improve user experience and conversion using A/B testing and verify benefits.

Key Requirements

•Bachelor’s degree (or above) with product ops, data analysis, and user research related experience.
•In-depth understanding of search engines and TikTok (or similar social media platforms) with sensitivity to user behavior and content experience.
•Ability to identify user needs and pain points and translate feedback into actionable product improvements.
•Strong analytical skills with a track record of using data to influence decisions and drive improvements.
•Familiarity with user research methods; experience in metric monitoring and root cause analysis is a plus.

Experience:SearchSocial mediaLocal servicesE-commerce

Education:Bachelor's

Skills:Cross-functional communicationProject executionOwnershipProblem-solvingAdaptability

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn