Crocs Inc.

1 week ago

Product Operations Specialist (Ho Chi Minh City, VN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Own product documentation standardization and cross-system product data governance for Crocs Vietnam’s Product Execution team. You’ll manage ECO/change request workflows in Centric, ensure accuracy across SAP Material Master and related reports, and distribute hangtag and colorway transfer files to factory partners. The role also coordinates SMS sample calendar milestones, supports regional demand inputs, resolves document/data exceptions, and trains factories on processes.

Location: Ho Chi Minh City

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Standardize product documentation by reviewing base product descriptions and related processes/documents for accuracy and completeness, then upload approved documents in Centric.
•Provide end-to-end support for Change Request workflows, ECO routing, ECO creation in Centric, and internal ECO release procedures.
•Govern product data across SAP Material Master Report, ACD reports, Centric, and related master files to ensure style, packaging, materials list, and colorway transfer accuracy.
•Distribute Ver3/Ver4 hangtag material lists and colorway transfer master files to factories, follow up on questions, and resolve data/documentation exceptions.
•Monitor SMS sample calendar milestones, collect regional demand inputs, share forecasts with factories, resolve sample shipment exceptions, and remove bottlenecks; deliver training and operational support.

Key Requirements

•College degree or above in business, supply chain, product operations, documentation management, or a related field (or equivalent relevant experience).
•Relevant experience in product execution, document management, product data governance, supply chain operations, or factory coordination.
•Proficiency in Microsoft Word and Excel, including document reformatting, approved templates, automatic numbering, table of contents, and table conversion.
•Experience with Centric, SAP Material Master, ACD reports, Power BI, or AI tools.
•Strong communication skills across internal teams, factory partners, and stakeholders.

Skills:CommunicationOrganizationAttention to detailDecision-makingIndependence

Tech Stack:CentricSAP Material MasterACD reportsMicrosoft WordExcelPower BIAI tools

Company Brief

Crocs Inc.

Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Broomfield, United States

Founded: 2002

Website LinkedIn

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Crocs Inc.

1 week ago

Product Operations Specialist (Ho Chi Minh City, VN)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Ho Chi Minh City

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Standardize product documentation by reviewing base product descriptions and related processes/documents for accuracy and completeness, then upload approved documents in Centric.
•Provide end-to-end support for Change Request workflows, ECO routing, ECO creation in Centric, and internal ECO release procedures.
•Govern product data across SAP Material Master Report, ACD reports, Centric, and related master files to ensure style, packaging, materials list, and colorway transfer accuracy.
•Distribute Ver3/Ver4 hangtag material lists and colorway transfer master files to factories, follow up on questions, and resolve data/documentation exceptions.
•Monitor SMS sample calendar milestones, collect regional demand inputs, share forecasts with factories, resolve sample shipment exceptions, and remove bottlenecks; deliver training and operational support.

Key Requirements

•College degree or above in business, supply chain, product operations, documentation management, or a related field (or equivalent relevant experience).
•Relevant experience in product execution, document management, product data governance, supply chain operations, or factory coordination.
•Proficiency in Microsoft Word and Excel, including document reformatting, approved templates, automatic numbering, table of contents, and table conversion.
•Experience with Centric, SAP Material Master, ACD reports, Power BI, or AI tools.
•Strong communication skills across internal teams, factory partners, and stakeholders.

Skills:CommunicationOrganizationAttention to detailDecision-makingIndependence

Tech Stack:CentricSAP Material MasterACD reportsMicrosoft WordExcelPower BIAI tools

Company Brief

Crocs Inc.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Broomfield, United States

Founded: 2002

Website LinkedIn