Hostess (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: high_schoolSkills: ["Resilience","Quality","Leadership","Agility","Hospitality","Guest relations","Problem-solving","Organizational skills","Attention to detail","Communication"]

Welcome and seat restaurant guests by greeting arrivals, coordinating reservations and walk-ins, and managing an accurate waitlist with estimated times. Maintain cleanliness and organization in the waiting area, handle guest requests and menu recommendations, and resolve concerns professionally to ensure satisfaction. Use reservation and booking systems to confirm availability and communicate with servers and kitchen staff for smooth service flow, including peak-period support and cash handling for walk-ins.

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FursaFursa
Power International Holding
Power International Holding
1 day ago

Hostess (QA)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Welcome and seat restaurant guests by greeting arrivals, coordinating reservations and walk-ins, and managing an accurate waitlist with estimated times. Maintain cleanliness and organization in the waiting area, handle guest requests and menu recommendations, and resolve concerns professionally to ensure satisfaction. Use reservation and booking systems to confirm availability and communicate with servers and kitchen staff for smooth service flow, including peak-period support and cash handling for walk-ins.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome guests as they arrive and provide a warm, friendly atmosphere
  • •Coordinate seating assignments for reservations and walk-ins based on availability
  • •Maintain and update a waitlist for guests without reservations, including accurate wait times
  • •Manage reservations through a booking system, confirming bookings and accommodating requests or changes
  • •Communicate with servers and kitchen staff to support smooth service flow and handle guest complaints and cash transactions

Key Requirements

  • •5+ years working experience, with 3 years of relevant experience
  • •Experience in restaurant operations, including seating arrangements, reservation management, and service flow
  • •Strong interpersonal and communication skills for greeting guests and handling inquiries professionally
  • •Excellent organizational skills to manage reservations and waitlists efficiently during busy periods
  • •High School Diploma; technical certificates are mentioned as related
Experience:5+ years
Education:High School
Skills:ResilienceQualityLeadershipAgilityHospitalityGuest relationsProblem-solvingOrganizational skillsAttention to detailCommunication
Tech Stack:Reservation management systemBooking system

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website