1 day ago

Senior Manager, Deal Desk

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Lead Coursera’s global Deal Desk function to drive scalable commercial governance, pricing practices, and operational processes for Enterprise deal execution. You’ll manage a team of 5–10, serve as senior escalation for complex transactions, and develop approval frameworks in Salesforce CPQ. Partner closely with Revenue Operations, Finance, Pricing & Packaging, Legal, and other stakeholders to improve deal velocity, KPIs, discounting discipline, and continuously evolve commercial policies across Coursera + Udemy.

Location: Mountain View

Workplace: Onsite

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Seniority: Sr. Manager level

Key Responsibilities

•Lead and continuously evolve the global Deal Desk function, including commercial governance, pricing practices, and operational processes.
•Develop and lead a Deal Desk team to support Enterprise Sales through pricing governance, quote approvals, and complex deal structuring.
•Serve as the senior escalation point for complex, high-impact, or non-standard commercial transactions requiring cross-functional alignment.
•Oversee daily Deal Desk operations, ensuring timely deal escalations and resolution while maintaining service levels.
•Own and improve commercial approval frameworks in Salesforce CPQ and use Deal Desk KPIs to drive continuous improvements across processes and governance.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceAnnual BonusEquity

Key Requirements

•8+ years of experience in Deal Desk, Revenue Operations, Commercial Operations, Sales Operations, Finance, Pricing, or a related commercial function.
•3+ years of experience leading and developing high-performing teams of 5–10 people.
•Experience supporting complex Enterprise SaaS or subscription-based sales organizations.
•Strong understanding of enterprise pricing strategy, discount governance, commercial approvals, and complex deal structuring.
•Experience with Salesforce CRM and CPQ platforms, plus advanced analytical skills in Microsoft Excel and/or Google Sheets.

Experience:8+ yearsEnterprise SaaSSubscription-based salesB2B SaaSQuote-to-cash

Skills:LeadershipCommunicationStakeholder managementAnalytical thinkingCommercial judgment

Languages:English

Tech Stack:SalesforceSalesforce CRMSalesforce CPQMicrosoft ExcelGoogle Sheets

Company Brief

Coursera

Operates an online learning platform offering MOOCs, professional certificates, and degree programs in partnership with universities and organizations worldwide, enabling learners and professionals to acquire new skills and credentials online.

Industry: EdTech

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Mountain View, United States

Founded: 2012

Website LinkedIn

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Coursera

1 day ago

Senior Manager, Deal Desk

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Mountain View

Workplace: Onsite

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Seniority: Sr. Manager level

Key Responsibilities

•Lead and continuously evolve the global Deal Desk function, including commercial governance, pricing practices, and operational processes.
•Develop and lead a Deal Desk team to support Enterprise Sales through pricing governance, quote approvals, and complex deal structuring.
•Serve as the senior escalation point for complex, high-impact, or non-standard commercial transactions requiring cross-functional alignment.
•Oversee daily Deal Desk operations, ensuring timely deal escalations and resolution while maintaining service levels.
•Own and improve commercial approval frameworks in Salesforce CPQ and use Deal Desk KPIs to drive continuous improvements across processes and governance.

Pay and Benefits

Equity and Bonus:Equity

Perks:Health InsuranceAnnual BonusEquity

Key Requirements

•8+ years of experience in Deal Desk, Revenue Operations, Commercial Operations, Sales Operations, Finance, Pricing, or a related commercial function.
•3+ years of experience leading and developing high-performing teams of 5–10 people.
•Experience supporting complex Enterprise SaaS or subscription-based sales organizations.
•Strong understanding of enterprise pricing strategy, discount governance, commercial approvals, and complex deal structuring.
•Experience with Salesforce CRM and CPQ platforms, plus advanced analytical skills in Microsoft Excel and/or Google Sheets.

Experience:8+ yearsEnterprise SaaSSubscription-based salesB2B SaaSQuote-to-cash

Skills:LeadershipCommunicationStakeholder managementAnalytical thinkingCommercial judgment

Languages:English

Tech Stack:SalesforceSalesforce CRMSalesforce CPQMicrosoft ExcelGoogle Sheets

Company Brief

Coursera

Industry: EdTech

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Mountain View, United States

Founded: 2012

Website LinkedIn