Personal Banker Associate I (Five Mile Haggerty)

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Customer focus","Professional communication","Problem ownership","Ethical behavior","Risk awareness"]

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail solutions, and cross-sell to consumer and small business customers. Partner with business teams, support customer experience goals, and complete teller and platform staff responsibilities while following risk and ethical policies.

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Fifth Third Bancorp
Fifth Third Bancorp
2 months ago

Personal Banker Associate I (Five Mile Haggerty)

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Job Summary

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail solutions, and cross-sell to consumer and small business customers. Partner with business teams, support customer experience goals, and complete teller and platform staff responsibilities while following risk and ethical policies.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use consultative sales and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions.
  • •Use CAMP and approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and engage in outside sales activities as directed.
  • •Support lending and bankcard processing, including originating sourced consumer loans through closing and assisting with Financial Center or Bank Mart opening/closing.
Travel: Low travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to handle sales activities to acquire new customers and/or cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •S.A.F.E. Act registration required at time of employment through NMLS (MU4R questions and registration required).
Experience:Financial services
Skills:Customer focusProfessional communicationProblem ownershipEthical behaviorRisk awareness
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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