Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer service","Multitasking"]

Greet customers in the branch lobby and support simple transactions using digital tools, ATMs, and mobile banking. Provide personalized guidance by answering questions, educating customers on Citizens products and benefits, and connecting them to bankers for next steps. Follow all cash-handling policies, state and local regulations, and deliver exceptional customer service while supporting branch hours that may include weekends and evenings.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and support simple transactions using digital tools, ATMs, and mobile banking. Provide personalized guidance by answering questions, educating customers on Citizens products and benefits, and connecting them to bankers for next steps. Follow all cash-handling policies, state and local regulations, and deliver exceptional customer service while supporting branch hours that may include weekends and evenings.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and complete simple transactions using mobile app and ATMs.
  • •Provide personalized advice, educate customers on products and benefits, and connect customers to bankers for next steps.
  • •Respond to customer questions and concerns while following required financial policies and procedures.
  • •Handle cash and comply with state and local laws and regulations.
  • •Work branch hours as needed, including weekends and evenings.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveMaternity LeavePaternity Leave

Key Requirements

  • •High school degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience, recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Comfort using digital technology to support customer transactions and deliver service.
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer serviceMultitasking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website