Sales and Service Leader - Full Time (Cheektowaga, NY, US, 14225)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client-first mindset","Communication","Teamwork"]

Lead Sephora’s store sales and service efforts by coaching your team to deliver exceptional client experiences and meet sales goals. Drive performance through client engagement, expert product knowledge, and personalized recommendations. Support onboarding, ongoing learning, and development in service excellence, loyalty programs, and brand initiatives. Assist with daily operations like inventory and visual merchandising while helping foster an inclusive, high-performing retail environment.

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Sephora
Sephora
13 hours ago

Sales and Service Leader - Full Time (Cheektowaga, NY, US, 14225)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead Sephora’s store sales and service efforts by coaching your team to deliver exceptional client experiences and meet sales goals. Drive performance through client engagement, expert product knowledge, and personalized recommendations. Support onboarding, ongoing learning, and development in service excellence, loyalty programs, and brand initiatives. Assist with daily operations like inventory and visual merchandising while helping foster an inclusive, high-performing retail environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies and store standards.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService industry
Skills:LeadershipCoachingClient-first mindsetCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn