Senior Manager, Global Labor Management - Retail Operations (Copenhagen V, DK)

Pandora Group
Denmark
Workplace: OnsiteFull timeFunction: Laboratory & Clinical OperationsSkills: ["Strategic thinking","Operational excellence","Stakeholder management","Communication","Analytical thinking"]

Lead Pandora’s global workforce (labour) management strategy to improve productivity, profitability, and sales growth across the retail store network. Partner with Digital & Technology and Data & Analytics to enhance workforce management tools and capabilities, including the Plan.dora platform. Drive labour budgeting evolution with Finance and HR, establish global standards and KPIs, coach market teams, and ensure compliance with labour regulations and scheduling standards.

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FursaFursa
Pandora Group
Pandora Group
4 days ago

Senior Manager, Global Labor Management - Retail Operations (Copenhagen V, DK)

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead Pandora’s global workforce (labour) management strategy to improve productivity, profitability, and sales growth across the retail store network. Partner with Digital & Technology and Data & Analytics to enhance workforce management tools and capabilities, including the Plan.dora platform. Drive labour budgeting evolution with Finance and HR, establish global standards and KPIs, coach market teams, and ensure compliance with labour regulations and scheduling standards.
Location: Denmark
Workplace: Onsite
Employment Type: Full time
Job Function: Laboratory & Clinical Operations
Seniority: Manager level

Key Responsibilities

  • •Develop and evolve Pandora’s global labour strategy to support productivity, profitability, and sales growth.
  • •Partner with Digital & Technology and Data & Analytics to enhance workforce management tools and capabilities, including Plan.dora.
  • •Drive evolution of labour budgeting processes in collaboration with Finance, HR, and local commercial teams.
  • •Leverage data and insights to improve workforce productivity, scheduling efficiency, and store performance.
  • •Establish global workforce management standards, processes, policies, and KPIs; coach local teams and ensure compliance with labour regulations and scheduling standards.

Key Requirements

  • •Significant experience within Retail Operations and workforce or labour management.
  • •Experience from retail, fashion, beauty, lifestyle, or other customer-facing industries.
  • •Strong understanding of store operations and what drives labour productivity and customer experience.
  • •Experience leading teams and driving change across complex, multi-country organizations.
  • •Strong analytical skills with the ability to translate data into business decisions, including experience with workforce management platforms and scheduling solutions (Dayforce advantageous).
Experience:RetailFashionBeautyLifestyleCustomer-facing
Skills:Strategic thinkingOperational excellenceStakeholder managementCommunicationAnalytical thinking
Languages:English
Tech Stack:Plan.doraDayforceAI

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website