Sr. Knowledge Developer
Samsara
Mexico
Workplace: RemoteFull timeFunction: Software EngineeringExperience: 6+ yearsEducation: bachelorsSkills: ["Collaboration","Stakeholder communication","Interpersonal skills","Managing multiple priorities"]Develop and maintain a technology-centric knowledge framework for the Global Support organization, partnering with SMEs to create best-in-class, AI-optimized content. Manage the content operations roadmap, collaborate to implement knowledge development processes and standards, and support knowledge development projects. Monitor and report KPIs on knowledge effectiveness, and help identify improvements to knowledge processes and technology within a fast-moving, cross-functional environment.

