Analyst, HR Ops (Hybrid)

RTX
United States
Workplace: HybridFull timeUSD 57,200 - 108,800 annuallyFunction: People, HR & TalentSkills: ["Problem-solving","Communication","Empathy","Attention to detail","Organizational skills","Ability to manage multiple tasks","Collaboration"]

Provide people-services support by handling employee and manager inquiries, assisting with complex case management, and recommending process improvements across core HR operations. Contribute to advisory and engagement, complex case resolution, operational excellence, and strategic collaboration to improve service delivery and the employee experience. This hybrid role spans onsite and offsite work in Farmington, CT or Cedar Rapids, IA.

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FursaFursa
RTX
RTX
6 days ago

Analyst, HR Ops (Hybrid)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Provide people-services support by handling employee and manager inquiries, assisting with complex case management, and recommending process improvements across core HR operations. Contribute to advisory and engagement, complex case resolution, operational excellence, and strategic collaboration to improve service delivery and the employee experience. This hybrid role spans onsite and offsite work in Farmington, CT or Cedar Rapids, IA.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent

Key Responsibilities

  • •Contribute to HR advisory and engagement by assisting employees and managers with high-quality resolution for inquiries using a diagnostic approach to company policies and self-service resources.
  • •Support complex case management by researching and helping resolve sensitive employee issues with accuracy, empathy, and professional judgment.
  • •Identify and recommend process enhancements to improve day-to-day operations, employee experience, and service delivery.
  • •Collaborate across U.S. People Services teams to ensure consistent stakeholder experiences and share insights for continuous improvement.
  • •Work across multiple HR operations areas through assignments that provide broad exposure to the People Services function.

Pay and Benefits

Salary: USD 57,200 - 108,800 annually
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeaveRetirement

Key Requirements

  • •Typically requires a University Degree or equivalent experience.
  • •Experience in a professional environment focused on problem-solving and meeting customer needs.
  • •Proficiency in Microsoft Office applications.
  • •Experience in a Human Resources or customer service-facing environment.
  • •Familiarity with HR policy areas (e.g., Compensation, Benefits, Payroll, Talent Management, Employee Relations) or HR systems such as Workday or ServiceNow.
Skills:Problem-solvingCommunicationEmpathyAttention to detailOrganizational skillsAbility to manage multiple tasksCollaboration
Languages:Spanish
Tech Stack:Microsoft OfficeWorkdayServiceNow

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website