Client Advisor

Burberry
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Teamwork","Customer focus","Communication","Results-oriented","Adaptability"]

Build lasting relationships with new and existing clients by delivering a personalised luxury experience that drives sales and commercial KPIs. Inspire customers through brand storytelling, product and styling expertise, and appointment-based clienteling. Follow the client journey in-store, deliver after-sales service, and support daily store operations—including inventory, replenishment, markdowns, and visual standards—while maintaining company policies and high luxury standards.

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FursaFursa
Burberry
Burberry
2 days ago

Client Advisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Build lasting relationships with new and existing clients by delivering a personalised luxury experience that drives sales and commercial KPIs. Inspire customers through brand storytelling, product and styling expertise, and appointment-based clienteling. Follow the client journey in-store, deliver after-sales service, and support daily store operations—including inventory, replenishment, markdowns, and visual standards—while maintaining company policies and high luxury standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Meet and exceed individual and store sales and commercial KPIs
  • •Inspire clients through storytelling, passion for the Burberry brand, and deep product, fashion, and styling knowledge
  • •Follow the client journey to ensure a great initial impression, discover needs, close the sale, and maintain relationships
  • •Provide efficient follow-up and after-sales service to clients
  • •Support store operations and maintain high luxury standards, including visual standards and assistance with inventory management and stockroom maintenance

Key Requirements

  • •Proven track record delivering sales and exceeding targets
  • •Previous experience in clientelling
  • •Strong product knowledge and understanding of store retail operations
  • •Interest in fashion, art and culture
  • •Ability to work as part of a team and communicate confidently with clients and colleagues
Experience:RetailClienteling
Skills:TeamworkCustomer focusCommunicationResults-orientedAdaptability
Languages:English

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn