Modern Health

3 months ago

Senior Client Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead and manage strategic employer relationships with Fortune 500 clients, driving product adoption, engagement, retention and revenue growth. Partner with HR leaders and cross-functional teams to tailor programs, analyze health and utilization data, and ensure successful adoption of Modern Health’s platform across global accounts from launch through renewal.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage a portfolio of client accounts, serving as the face of Modern Health for our highest-priority customers
•Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants
•Partner and support sales initiatives by representing the Client Management role, organization and how we support and partner with customers
•Conduct regular global account meetings to refine and align customer strategies
•Partner with the Global Client Managers, if applicable, to ensure a consistent, cohesive approach across regions

Pay and Benefits

Perks:Health InsuranceDentalVision401kTime Off

Key Requirements

•10+ years managing client relationships or selling to HR leaders; experience in employer benefits and healthcare is a strong plus
•Proven ability to autonomously manage a book of business and engage executive sponsors, senior leaders, and HR decision-makers
•Strong analytical skills with the ability to derive actionable insights from customer data (e.g., Salesforce, Gainsight, Looker)
•Excellent communication and presentation skills with ability to lead high-visibility projects such as QBRs/ABRs
•Fluency in English; additional languages are a plus

Experience:10+ yearsHealthcareBenefitsHR

Skills:CommunicationLeadershipRelationship managementStrategic thinkingPresentation

Languages:English

Tech Stack:LookerGainsightSalesforce

Company Brief

Modern Health

Provides a mental health and well-being platform for employers, combining coaching, therapy, and self-guided digital resources to support employee mental health and improve workplace outcomes.

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

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Modern Health

3 months ago

Senior Client Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage a portfolio of client accounts, serving as the face of Modern Health for our highest-priority customers
•Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants
•Partner and support sales initiatives by representing the Client Management role, organization and how we support and partner with customers
•Conduct regular global account meetings to refine and align customer strategies
•Partner with the Global Client Managers, if applicable, to ensure a consistent, cohesive approach across regions

Pay and Benefits

Perks:Health InsuranceDentalVision401kTime Off

Key Requirements

•10+ years managing client relationships or selling to HR leaders; experience in employer benefits and healthcare is a strong plus
•Proven ability to autonomously manage a book of business and engage executive sponsors, senior leaders, and HR decision-makers
•Strong analytical skills with the ability to derive actionable insights from customer data (e.g., Salesforce, Gainsight, Looker)
•Excellent communication and presentation skills with ability to lead high-visibility projects such as QBRs/ABRs
•Fluency in English; additional languages are a plus

Experience:10+ yearsHealthcareBenefitsHR

Skills:CommunicationLeadershipRelationship managementStrategic thinkingPresentation

Languages:English

Tech Stack:LookerGainsightSalesforce

Company Brief

Modern Health

Provides a mental health and well-being platform for employers, combining coaching, therapy, and self-guided digital resources to support employee mental health and improve workplace outcomes.

Industry: Mental Health

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn