Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

Anomali
United States
Workplace: RemoteFull timeUSD 150,000 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Customer-first mindset","Executive communication","Relationship building","Problem-solving","Stakeholder management"]

Own the end-to-end customer adoption journey, partnering with analysts, directors, and CISOs to turn technical wins into renewed and expanded business. Serve as a platform power user, guide SecOps and CTI best practices, monitor usage with dashboards, run QBRs/EBRs, and surface expansion/renewal risk. Proactively address technical requests and coordinate across onboarding engineering, support, engineering, sales, and product to drive successful production outcomes.

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Anomali
Anomali
16 hours ago

Senior Technical Account Manager - SIEM/Security Analytics (US Remote)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the end-to-end customer adoption journey, partnering with analysts, directors, and CISOs to turn technical wins into renewed and expanded business. Serve as a platform power user, guide SecOps and CTI best practices, monitor usage with dashboards, run QBRs/EBRs, and surface expansion/renewal risk. Proactively address technical requests and coordinate across onboarding engineering, support, engineering, sales, and product to drive successful production outcomes.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own and drive the full customer adoption lifecycle from onboarding through production maturity as the single accountable TAM.
  • •Serve as an Anomali Platform power user and provide advice to ensure effective, successful SecOps and CTI adoption.
  • •Plan and lead QBRs/EBRs with analyst/director/CISO stakeholders, translating technical usage into business value and security outcomes.
  • •Identify expansion and renewal risk signals from usage data and stakeholder relationships, and coordinate with CSM/AE partners.
  • •Address customer technical requests, resolve issues proactively, and coordinate with onboarding engineers, technical support, engineering, sales, and product management for improvements and feature requests.
Travel: Medium travel

Pay and Benefits

Salary: USD 150,000 - 180,000 annually

Key Requirements

  • •Bachelor's degree in Computer Science, Engineering, or a related field (or 3 years of relevant experience in lieu of degree).
  • •5+ years in technical customer success, solutions engineering, sales engineering, or similar roles in a SaaS/technology environment.
  • •Demonstrated experience presenting to and building trust with senior security leadership (Director/VP/CISO) and running QBRs/ERs that connect adoption to business outcomes.
  • •Experience in enterprise accounts and SecOps/Threat Intel, including expertise with SIEM tools and coverage areas such as SOAR, firewalls, and EDR/XDR.
  • •Hands-on ability to implement/configure/integrate/optimize at least one SIEM product, with strong networking and log telemetry knowledge, plus tooling experience (Gainsight, Salesforce, Jira).
Experience:5+ yearsCybersecuritySaaSSecurity operationsThreat intelligence
Education:Bachelor's
Skills:Customer-first mindsetExecutive communicationRelationship buildingProblem-solvingStakeholder management
Tech Stack:CTISecOpsQBREBRAnomali PlatformGainsightSalesforceJIRASplunkQRadarArcsightSIEMSOARFirewallsEDRXDRDashboardsSecurity controlsLog telemetryNetworking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Anomali
Provides threat intelligence and detection solutions that help enterprises detect, investigate, and respond to cyber threats by integrating intelligence feeds, analytics, and security platform integrations.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Redwood City, United States
Founded: 2013
WebsiteLinkedIn