Branch Manager

Tompkins Financial
United States
Workplace: OnsiteFull timeUSD 74,880 - 93,600 annuallyFunction: Business OperationsExperience: 3+ yearsEducation: high_schoolSkills: ["Leadership","Coaching","Performance management","Communication","Customer service"]

Lead day-to-day operations for a full-service bank branch, combining operational oversight, lending support, and customer service excellence. Manage and coach branch staff to drive performance and accountability, while monitoring goals, reporting, and results. Grow the branch through consultative, needs-based sales to deepen business and consumer relationships, expand market presence, and strengthen the Tompkins brand locally. Ensure compliance, audit readiness, security, and risk mitigation across branch activities.

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Tompkins Financial
Tompkins Financial
2 days ago

Branch Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead day-to-day operations for a full-service bank branch, combining operational oversight, lending support, and customer service excellence. Manage and coach branch staff to drive performance and accountability, while monitoring goals, reporting, and results. Grow the branch through consultative, needs-based sales to deepen business and consumer relationships, expand market presence, and strengthen the Tompkins brand locally. Ensure compliance, audit readiness, security, and risk mitigation across branch activities.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Provide strategic direction and leadership across all branch activities to achieve operational performance and branch goals.
  • •Lead and develop branch staff through daily direction, coaching, mentoring, and performance management.
  • •Drive business development and consultative sales to grow small business and consumer relationships, including deposit, lending, and cross-sell opportunities.
  • •Oversee daily branch operations and monitor performance through reporting, goal tracking, and review of results.
  • •Ensure compliance with policies, procedures, security standards, regulatory requirements, and audit/compliance reporting while mitigating fraud and risk.

Pay and Benefits

Salary: USD 74,880 - 93,600 annually
Perks:Health InsuranceDentalVision401kProfit SharingPaid LeaveLearning BudgetParkingEmployee Referrals

Key Requirements

  • •High school diploma or equivalent required; bachelor’s degree preferred.
  • •At least three (3) years of experience in a related role.
  • •Demonstrated management and supervisory capabilities, including the ability to lead, coach, and support team performance.
  • •Proficiency in consultative sales practices, including identifying client needs and recommending appropriate products and services to achieve referral goals.
  • •Requires active Nationwide Multistate Licensing System and Registry (NMLS) registration, or the ability to secure registration upon hire, contingent upon a credit report review.
Experience:3+ yearsBankingSmall business bankingConsumer banking
Education:High School
Skills:LeadershipCoachingPerformance managementCommunicationCustomer service
Licenses:Nationwide Multistate Licensing System and Registry (NMLS)
Languages:English
Tech Stack:NMLSCredit report

Company Brief

Tompkins Financial
Financial services holding company offering commercial and retail banking, wealth management, insurance, and employee benefits solutions through its subsidiary brands. Primarily serves individuals, businesses, and institutions across upstate New York and neighboring markets.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ithaca, United States
Founded: 1836
WebsiteLinkedIn