Program Manager - D365 ,F&O and Presales

Birlasoft
Pune
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Skills: ["Stakeholder management","Independent working"]

Lead presales and solutioning for D365/CRM-based CX initiatives by collaborating with sales to qualify opportunities, run discovery workshops, and craft winning proposals. Define solution blueprints across CRM, Commerce, ECM, and Portals, prototype POCs and tailored demos using CX platform SDKs and low-code tools, and present architectures, roadmaps, and governance to stakeholders. Partner with delivery teams to validate designs, review code, and enforce best practices.

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FursaFursa
Birlasoft
Birlasoft
20 hours ago

Program Manager - D365 ,F&O and Presales

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead presales and solutioning for D365/CRM-based CX initiatives by collaborating with sales to qualify opportunities, run discovery workshops, and craft winning proposals. Define solution blueprints across CRM, Commerce, ECM, and Portals, prototype POCs and tailored demos using CX platform SDKs and low-code tools, and present architectures, roadmaps, and governance to stakeholders. Partner with delivery teams to validate designs, review code, and enforce best practices.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Collaborate with sales teams to qualify opportunities and craft winning proposals for CX solution areas.
  • •Drive discovery workshops to capture CX business objectives, pain points, and success metrics.
  • •Define solution blueprints across CRM, Commerce, ECM, and Portals, including high-level and detailed architecture.
  • •Rapidly prototype POCs and interactive demos, tailoring them to client scenarios using CX platform SDKs and low-code tools.
  • •Partner with development and delivery teams to validate design, review code, and enforce best practices.

Key Requirements

Skills:Stakeholder managementIndependent working
Tech Stack:D365F&OCRMCommerceECMPortalsCX platform SDKsLow-code tools

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn