Senior Key Account Manager (Travel) - TikTok Local Services

TikTok
Seattle
Full timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Negotiation","Relationship building","Analytical thinking","Problem-solving"]

Drive growth for TikTok Local Services by owning relationships with key travel partners and ensuring strong partner performance. Provide consultative product insights, support partner integration and optimization, and contribute to product roadmap and feature enhancements. Oversee partner content strategy and operations aligned to quality and supply standards, while monitoring performance metrics and implementing improvement plans. Collaborate cross-functionally across product, engineering, data, and operations.

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FursaFursa
TikTok
TikTok
1 month ago

Senior Key Account Manager (Travel) - TikTok Local Services

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Drive growth for TikTok Local Services by owning relationships with key travel partners and ensuring strong partner performance. Provide consultative product insights, support partner integration and optimization, and contribute to product roadmap and feature enhancements. Oversee partner content strategy and operations aligned to quality and supply standards, while monitoring performance metrics and implementing improvement plans. Collaborate cross-functionally across product, engineering, data, and operations.
Location: Seattle
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Establish and maintain relationships with key travel partners and take full responsibility for partner performance on TikTok.
  • •Collaborate with partners on product integration, optimization, and performance improvement; negotiate and manage partner contracts and agreements.
  • •Work with cross-functional teams to develop and implement new product initiatives and provide input on product roadmap and feature enhancements.
  • •Ensure partner content meets supply and quality standards and align it with partner business goals; collaborate with content teams to develop and optimize content strategies.
  • •Monitor and analyze partner performance metrics, identify improvement opportunities, and provide insights and recommendations to partners and internal teams.

Key Requirements

  • •Bachelor's degree in business, marketing, or a related field.
  • •At least 5 years of experience in travel industry partnerships or account management.
  • •Strong understanding of the travel industry and its trends.
  • •Excellent communication and interpersonal skills with ability to negotiate and build relationships.
  • •Strong analytical and problem-solving skills, including proficiency with travel industry software and tools.
Experience:5+ yearsTravelTravel industryPartnershipsAccount management
Education:Bachelor's in business, marketing
Skills:CommunicationInterpersonal skillsNegotiationRelationship buildingAnalytical thinkingProblem-solving
Tech Stack:Travel industry softwareTools

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn