22 hours ago

Guest Services - Citizens House of Blues Boston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Reposted: first listed 2 weeks ago

Job Summary

Provide front-of-house guest support at House of Blues Boston events by welcoming guests, communicating venue policies, and proactively ensuring an exceptional experience. Serve as a primary point of contact for guest concerns and questions related to upgrades, tour merchandise, and ADA accommodations. Assist with directing lines, reporting maintenance/cleaning issues, supporting staffing during peak times, and helping with setup/breakdown while following safety and security protocols.

Location: Boston

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Greet guests as they enter and exit the venue and communicate venue policies and procedures.
•Proactively ensure guests have an exceptional experience and act as a helpful customer-facing staff member for questions about the venue, upgrades, tour merchandise, and ADA accommodations.
•Direct restroom and coat check lines to shorten guest waiting times and be the primary point of contact for resolving guest concerns.
•Accept guest inquiries, complaints, and comments and provide them to a manager or supervisor on duty.
•Report maintenance and cleaning issues and assist other departments with setup/breakdown and staffing support during peak/break times.

Pay and Benefits

Salary: USD 16 - 20 hourly

Key Requirements

•High school diploma or equivalent.
•Ability to work nights and weekends.
•At least 2 years of customer service experience.
•Flexible schedule.
•Position requires constant standing, walking, climbing stairs, and occasionally carrying up to 50 lbs.

Experience:2+ years

Education:High School

Skills:TeamworkCommunication

Company Brief

Live Nation Entertainment

Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.

Industry: Events & Live Entertainment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Beverly Hills, United States

Founded: 2010

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Live Nation Entertainment

22 hours ago

Guest Services - Citizens House of Blues Boston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Reposted: first listed 2 weeks ago

Job Summary

Location: Boston

Workplace: Onsite

Employment Type: Part time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Greet guests as they enter and exit the venue and communicate venue policies and procedures.
•Proactively ensure guests have an exceptional experience and act as a helpful customer-facing staff member for questions about the venue, upgrades, tour merchandise, and ADA accommodations.
•Direct restroom and coat check lines to shorten guest waiting times and be the primary point of contact for resolving guest concerns.
•Accept guest inquiries, complaints, and comments and provide them to a manager or supervisor on duty.
•Report maintenance and cleaning issues and assist other departments with setup/breakdown and staffing support during peak/break times.

Pay and Benefits

Salary: USD 16 - 20 hourly

Key Requirements

•High school diploma or equivalent.
•Ability to work nights and weekends.
•At least 2 years of customer service experience.
•Flexible schedule.
•Position requires constant standing, walking, climbing stairs, and occasionally carrying up to 50 lbs.

Experience:2+ years

Education:High School

Skills:TeamworkCommunication

Company Brief

Live Nation Entertainment

Industry: Events & Live Entertainment

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Beverly Hills, United States

Founded: 2010

Glassdoor: 3.7

Website LinkedIn Glassdoor