Head Waiter (QA)

Oversee front-of-house operations to deliver an exceptional guest dining experience. Supervise and assign duties to waitstaff, train new team members, coordinate reservations and seating, and manage work schedules for peak service. Handle customer inquiries and complaints, ensure dining areas are clean and presentable, and coordinate with kitchen and bar teams for timely food and drink delivery. Manage cash handling and support restaurant operations through administrative reporting.