Test Proctor - Academic Compliance - Quantico, VA

Grand Canyon University
United States
Workplace: OnsiteFull timeUSD 17.5+ hourlyFunction: Legal, Risk & ComplianceEducation: bachelorsSkills: ["Customer service","Troubleshooting","Attention to detail","Escalation","Adherence to protocol","Communication"]

Provide high-quality customer service and accurate exam-candidate intake at the GCU National Testing Center on Marine Corps Base Quantico. Follow and enforce exam security protocols and administer online, accommodation, and external exams as assigned. Maintain required credentials and help ensure a safe, supportive learning environment by complying with governing regulatory guidelines. Support exam-center readiness, perform troubleshooting for basic technology issues, and complete clerical and data-entry tasks.

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FursaFursa
Grand Canyon University
Grand Canyon University
1 day ago

Test Proctor - Academic Compliance - Quantico, VA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Provide high-quality customer service and accurate exam-candidate intake at the GCU National Testing Center on Marine Corps Base Quantico. Follow and enforce exam security protocols and administer online, accommodation, and external exams as assigned. Maintain required credentials and help ensure a safe, supportive learning environment by complying with governing regulatory guidelines. Support exam-center readiness, perform troubleshooting for basic technology issues, and complete clerical and data-entry tasks.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Provide customer service, reception, and accurate intake for exam candidates at the testing center.
  • •Use professional proctoring procedures to support a secure exam environment, varying by testing center.
  • •Administer and process online exams, departmental makeup exams, special accommodation exams, and other external exams as assigned.
  • •Follow all exam security protocols and maintain credentials required to administer high-stakes exams.
  • •Assist with basic technology troubleshooting, clerical work, data entry, and keep the exam center in professional ready condition.

Pay and Benefits

Salary: USD 17.5 hourly
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid HolidaysPaid LeaveTuition DiscountGym Membership

Key Requirements

  • •Bachelor’s degree from a regionally accredited college or university.
  • •Willingness to work a flexible schedule, including evenings and weekends if needed.
  • •Ability to pass a pre-employment background check.
  • •Basic computer proficiency and familiarity with Microsoft applications.
  • •Ability to discern exam-taking violations and escalate to management as necessary.
Education:Bachelor's
Skills:Customer serviceTroubleshootingAttention to detailEscalationAdherence to protocolCommunication
Tech Stack:Microsoft applications

Company Brief

Grand Canyon University
Private Christian university offering undergraduate, graduate, and doctoral programs across on-campus and online formats, with notable colleges in business, education, nursing, health sciences, and liberal arts.
Industry: Higher Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Phoenix, United States
Founded: 1949
WebsiteLinkedIn