KeyCorp

2 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Serve as a trusted, in-branch problem solver and primary troubleshooter for complex teller and client service issues. Coach and support Teller performance to ensure efficient, accurate transactions and strong client experience. Listen for financial wellness needs, transition clients to a Banker, and promote products/services to help meet sales targets. Manage day-to-day teller scheduling and branch compliance while supporting onboarding and training for new Tellers.

Location: Bristol

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide a strong client experience by being present with clients and teammates and supporting day-to-day service outcomes.
•Oversee teller functions in an in-person branch, coaching other tellers to ensure efficient, effective, and accurate processing.
•Resolve more complex client servicing issues and identify financial wellness opportunities during client conversations, transitioning clients to a Banker.
•Manage day-to-day teller line operations, including teller scheduling, staffing issues, and branch operational standards.
•Follow compliance, audit, and security procedures, balance cash drawers, and support onboarding/training of new Tellers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•Minimum 3 years of demonstrated superior client relationship skills.
•Minimum 3 years of experience in cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks organizationally.

Experience:3+ years

Education:High School

Skills:Client experienceCoachingClient serviceSales & serviceTime managementIntegritySound judgmentTeamworkOrganizational skillsComplianceResponsibility

Licenses:Notary License

Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

2 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Bristol

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide a strong client experience by being present with clients and teammates and supporting day-to-day service outcomes.
•Oversee teller functions in an in-person branch, coaching other tellers to ensure efficient, effective, and accurate processing.
•Resolve more complex client servicing issues and identify financial wellness opportunities during client conversations, transitioning clients to a Banker.
•Manage day-to-day teller line operations, including teller scheduling, staffing issues, and branch operational standards.
•Follow compliance, audit, and security procedures, balance cash drawers, and support onboarding/training of new Tellers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•Minimum 3 years of demonstrated superior client relationship skills.
•Minimum 3 years of experience in cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks organizationally.

Experience:3+ years

Education:High School

Skills:Client experienceCoachingClient serviceSales & serviceTime managementIntegritySound judgmentTeamworkOrganizational skillsComplianceResponsibility

Licenses:Notary License

Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn