Account Director - (Taiwan Base)

Insider
Taipei
Workplace: HybridFull timeFunction: Executive & General ManagementExperience: 3+ yearsSkills: ["Communication","Negotiation","Presentation","Relationship-building","Time management"]

Account Director role focused on managing a software subscription renewal book in a B2B SaaS environment, driving renewals, upsell, and retention from onboarding to business reviews. Needing strong cross-functional collaboration with Inside Sales, Customer Success, and Partnerships, with quarterly and annual quota attainment and strategic stakeholder engagement in a Taiwan-based market.

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FursaFursa
Insider
Insider
1 year ago

Account Director - (Taiwan Base)

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Last checked: 5 hours agoStatus: Live

Job Summary

Account Director role focused on managing a software subscription renewal book in a B2B SaaS environment, driving renewals, upsell, and retention from onboarding to business reviews. Needing strong cross-functional collaboration with Inside Sales, Customer Success, and Partnerships, with quarterly and annual quota attainment and strategic stakeholder engagement in a Taiwan-based market.
Location: Taipei
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Manage a book of renewal contracts and close renewals before expiration, aligned by quarter.
  • •Meet quarterly, half-year, and annual renewal targets and forecast performance.
  • •Maintain direct engagement with customers and channel partners throughout the contract lifecycle to remove renewal obstacles.
  • •Identify upsell and cross-sell opportunities within existing accounts and drive retention and growth.
  • •Collaborate across Inside Sales, Customer Success, and Partnerships to ensure renewals are completed on time and with high customer satisfaction.

Key Requirements

  • •3+ years of experience in direct account sales or renewals in the B2B SaaS industry
  • •Proven communication abilities and strong listening skills across global clients
  • •Proven track record in SaaS sales and renewal processes, negotiations, and forecasting
  • •Experience collaborating with Sales/Pre-Sales/Customer Success and Technical Support teams
  • •Ability to navigate contracts and legal discussions in a fast-paced, high-growth environment
Experience:3+ yearsSaaSB2BSoftware
Skills:CommunicationNegotiationPresentationRelationship-buildingTime management
Tech Stack:SaaSContract negotiationForecasting

Company Brief

Insider
Provides a growth management and personalization platform that helps brands unify customer data, run personalized experiences across channels, and optimize acquisition, conversion, and retention using AI-driven segmentation and orchestration.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: Istanbul, Turkey
Founded: 2012
Website