2 days ago

Client Solutions Manager - Gaming & Apps (Mid Market), GBS TikTok AUS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own post-sale client success for the Gaming & Apps vertical by nurturing and expanding relationships, running regular business reviews, and partnering with sales to drive continued growth. Improve campaign performance through deep account analysis and performance monitoring, and translate data into audience and go-to-market insights. Manage cross-functional “test and learn” solutions and stay current on TikTok features, ad units, and best practices to educate clients and agencies.

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Nurture and expand post-sale client relationships in partnership with a Client Partner to ensure ongoing growth and satisfaction.
•Conduct regular business reviews with a consultative approach to build long-term connections.
•Investigate accounts and monitor/ad dissect campaigns to proactively enhance performance and outcomes.
•Produce audience insights and analyze campaign performance data to deliver data-driven business insights.
•Oversee marketing science solutions from feasibility through test-and-learn design while coordinating cross-functional teams; stay current on TikTok features and ad units to educate clients and agencies.

Key Requirements

•5+ years of experience in ad sales, marketing and development, or a sales-related support function.
•Demonstrated experience with digital media platforms and ad metrics, especially performance marketing.
•Experience running app campaigns and strong understanding of the app ecosystem.
•Track record of analyzing data and delivering actionable insights.
•Self-starter who can communicate clearly and convey technical concepts to non-technical stakeholders.

Experience:Performance marketingDigital advertisingAd-techMobile apps

Skills:CommunicationPresentationCollaborationAnalytical thinkingSelf-starter

Tech Stack:ExcelSQLSalesforceLiverampAdobeIASDVMOATData visualization tools

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Client Solutions Manager - Gaming & Apps (Mid Market), GBS TikTok AUS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Nurture and expand post-sale client relationships in partnership with a Client Partner to ensure ongoing growth and satisfaction.
•Conduct regular business reviews with a consultative approach to build long-term connections.
•Investigate accounts and monitor/ad dissect campaigns to proactively enhance performance and outcomes.
•Produce audience insights and analyze campaign performance data to deliver data-driven business insights.
•Oversee marketing science solutions from feasibility through test-and-learn design while coordinating cross-functional teams; stay current on TikTok features and ad units to educate clients and agencies.

Key Requirements

•5+ years of experience in ad sales, marketing and development, or a sales-related support function.
•Demonstrated experience with digital media platforms and ad metrics, especially performance marketing.
•Experience running app campaigns and strong understanding of the app ecosystem.
•Track record of analyzing data and delivering actionable insights.
•Self-starter who can communicate clearly and convey technical concepts to non-technical stakeholders.

Experience:Performance marketingDigital advertisingAd-techMobile apps

Skills:CommunicationPresentationCollaborationAnalytical thinkingSelf-starter

Tech Stack:ExcelSQLSalesforceLiverampAdobeIASDVMOATData visualization tools

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn