Contract Manager (Loughborough, Leicestershire, GB, LE12 7AH)

Serco
United Kingdom
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Leadership","Stakeholder management","Continuous improvement","Inclusion","Employee development"]

Lead delivery of environmental services contract covering waste, recycling, and street cleansing across Charnwood. You’ll manage operational and supervisory teams, drive performance and engagement, and take full accountability for budgets, resources, fleet operations, and commercial outcomes. Build strong relationships with local authorities, unions, partners, and communities while ensuring compliance with health, safety, environmental, and legislative requirements and driving continuous improvement and innovation.

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FursaFursa
Serco
Serco
3 days ago

Contract Manager (Loughborough, Leicestershire, GB, LE12 7AH)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Lead delivery of environmental services contract covering waste, recycling, and street cleansing across Charnwood. You’ll manage operational and supervisory teams, drive performance and engagement, and take full accountability for budgets, resources, fleet operations, and commercial outcomes. Build strong relationships with local authorities, unions, partners, and communities while ensuring compliance with health, safety, environmental, and legislative requirements and driving continuous improvement and innovation.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and manage overall performance of the environmental services contract to ensure safe and efficient delivery in line with contractual requirements.
  • •Provide leadership to operational and supervisory teams to drive performance, engagement, and a culture of trust, care, innovation, and pride.
  • •Take full accountability for financial performance, budgets, resources, fleet operations, and commercial outcomes.
  • •Build relationships with local authority stakeholders, trade unions, partners, and community representatives to support excellent service delivery.
  • •Ensure compliance with health and safety, environmental, and legislative requirements while promoting a positive safety culture.

Pay and Benefits

Salary: GBP 70,000 annually
Perks:PensionPaid LeaveEmployee Assistance

Key Requirements

  • •Extensive experience leading large operational teams in a complex service delivery or contract management environment.
  • •Strong financial management experience managing budgets and delivering commercial and operational performance targets.
  • •Proven ability to build customer and stakeholder relationships and inspire trust through leadership.
  • •Experience leading change, continuous improvement, and transformational programmes.
  • •A management qualification, degree, or equivalent leadership experience.
Skills:LeadershipStakeholder managementContinuous improvementInclusionEmployee development

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn