Customer Business Operations Specialist III
Applied Materials
Santa Clara, Austin
Workplace: OnsiteFull timeUSD 92,000 - 126,500 annuallyFunction: Customer Support (Service Desk)Experience: 4-7 yearsEducation: bachelorsSkills: ["Communication","Organizational","Coordination","Problem-solving","Customer service"]Support strategic customer accounts across North America and Europe by coordinating customer demand planning, delivery execution, and contract administration. Work with Sales, WWOPS, Finance, Order Management, and other teams to ensure customer commitments are met, delivery and revenue risks are identified, and operational processes run effectively. Analyze customer and operational data, manage issue escalation, and contribute to continuous improvement through better reporting, tools, and process adoption.
