1 day ago

Client Solutions Manager - CPG - New York

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Partner with enterprise CPG advertisers as a trusted day-to-day advisor, owning full-funnel media strategy and execution. Use deep TikTok product knowledge to educate clients, optimize campaigns with performance insights, and identify upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, and troubleshoot client issues with Product and Engineering. Communicate results through data-driven QBRs and help drive revenue growth.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Cultivate and maintain strategic client partnerships as a trusted advisor and key point of contact for day-to-day communications.
•Develop and execute media strategies aligned to client goals, activating full-funnel approaches from awareness to performance.
•Analyze campaign data to identify optimizations and upsell opportunities, providing proactive performance insights and recommendations.
•Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
•Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues alongside Product and Engineering.

Key Requirements

•4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
•Proficiency analyzing and using data tools such as Excel and Data Studio.
•Ability to thrive in a fast-paced, rapidly evolving environment.
•Willingness to work in New York.
•Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.

Experience:4+ yearsDigital advertisingAdTechProgrammatic advertisingSocial advertisingFull-funnel advertising

Skills:Client managementCommunicationCollaborationProblem-solvingStrategic thinking

Tech Stack:ExcelData Studio

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

Client Solutions Manager - CPG - New York

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Cultivate and maintain strategic client partnerships as a trusted advisor and key point of contact for day-to-day communications.
•Develop and execute media strategies aligned to client goals, activating full-funnel approaches from awareness to performance.
•Analyze campaign data to identify optimizations and upsell opportunities, providing proactive performance insights and recommendations.
•Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
•Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues alongside Product and Engineering.

Key Requirements

•4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
•Proficiency analyzing and using data tools such as Excel and Data Studio.
•Ability to thrive in a fast-paced, rapidly evolving environment.
•Willingness to work in New York.
•Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.

Experience:4+ yearsDigital advertisingAdTechProgrammatic advertisingSocial advertisingFull-funnel advertising

Skills:Client managementCommunicationCollaborationProblem-solvingStrategic thinking

Tech Stack:ExcelData Studio

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn