Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull time17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Coaching","Data-driven decision making"]

Lead the sales floor as a brand ambassador, setting expectations and driving sales targets while delivering an exceptional customer experience. Implement company initiatives, support day-to-day store operations, and use sales data to identify trends and improve store performance. Recruit, interview, train, and evaluate team members, providing feedback and holding them accountable to KPIs. Step in with HR and conflict-resolution support when leadership is absent.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead the sales floor as a brand ambassador, setting expectations and driving sales targets while delivering an exceptional customer experience. Implement company initiatives, support day-to-day store operations, and use sales data to identify trends and improve store performance. Recruit, interview, train, and evaluate team members, providing feedback and holding them accountable to KPIs. Step in with HR and conflict-resolution support when leadership is absent.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador by embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, recommend improvements, and implement individualized team development.
  • •Support recruiting, interviewing, performance evaluation, high-level training, and provide feedback to improve individual performance while enforcing policies and procedures.

Pay and Benefits

Salary: 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds occasionally.
  • •Strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Experience monitoring and analyzing sales data to identify trends and support store performance improvements.
  • •Ability to coach and mentor a team on clienteling strategies and customer relationship building.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationCoachingData-driven decision making

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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