Unemployment Claims Associate

Distro
United States
Workplace: OnsiteFull timeUSD 22 - 23 hourlyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Integrity","Compliance","Organizational skills","Attention to detail","Communication"]

Support clients by coordinating unemployment claims responses and providing best-practice guidance with integrity and compliance. Manage assigned claims within deadlines, monitor the unemployment call queue and email inbox, and review state portal correspondence. Collaborate with client contacts and internal teams to resolve unemployment-related issues and maintain accurate client data in tracking software. Respond to state agency inquiries promptly and handle unemployment POA administration tasks when needed.

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FursaFursa
Distro
Distro
17 hours ago

Unemployment Claims Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support clients by coordinating unemployment claims responses and providing best-practice guidance with integrity and compliance. Manage assigned claims within deadlines, monitor the unemployment call queue and email inbox, and review state portal correspondence. Collaborate with client contacts and internal teams to resolve unemployment-related issues and maintain accurate client data in tracking software. Respond to state agency inquiries promptly and handle unemployment POA administration tasks when needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with client contacts and internal teams to address unemployment-related issues.
  • •Monitor and manage the unemployment call queue, aiming for single-call resolution.
  • •Monitor the unemployment email inbox and review/address state portal correspondence.
  • •Maintain accurate client data in unemployment tracking software and create/assign unemployment POA tasks when necessary.
Travel: Low travel

Pay and Benefits

Salary: USD 22 - 23 hourly

Key Requirements

  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with client contacts on unemployment-claims matters and maintain client satisfaction.
  • •Respond promptly and professionally to inquiries from state agencies.
  • •Ability to learn multiple HRIS and vendor partner platforms.
  • •High school diploma or equivalent, or an equivalent combination of experience, skills, and education (including non-traditional programs/certifications).
Experience:HR technologyHR servicesBPO
Education:High School
Skills:IntegrityComplianceOrganizational skillsAttention to detailCommunication
Tech Stack:Microsoft OfficeOutlookMicrosoft TeamsExcelWordPowerPointAdobe AcrobatHRISCRMEmailState portalUnemployment tracking software

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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