Café Ambassador- Fashion Show

Discover Financial
Las Vegas
Workplace: OnsiteFull timeUSD 47,840 - 55,016 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Communication","Customer focus","Problem-solving","De-escalation","Adaptability"]

Serve as the face of modern banking in a café setting—welcoming guests, connecting with them through genuine conversations, and guiding customers through Capital One’s digital tools. Help troubleshoot mobile and tech challenges, handle complaints and escalations with compliance-aligned support, and host community events that promote financial health. Work an on-the-move schedule and support surrounding cafés within a 50-mile radius as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
3 days ago

Café Ambassador- Fashion Show

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve as the face of modern banking in a café setting—welcoming guests, connecting with them through genuine conversations, and guiding customers through Capital One’s digital tools. Help troubleshoot mobile and tech challenges, handle complaints and escalations with compliance-aligned support, and host community events that promote financial health. Work an on-the-move schedule and support surrounding cafés within a 50-mile radius as needed.
Location: Las Vegas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Proactively engage with café guests and support the guest experience as a banking guide.
  • •Guide customers through mobile tools and troubleshoot digital banking challenges.
  • •Share Capital One product value through genuine conversation without traditional sales goals.
  • •Advocate for customers, resolve issues, and handle complaints/escalations in line with compliance and regulatory requirements.
  • •Host and support local events promoting financial health; support surrounding cafés within a 50-mile radius as needed.

Pay and Benefits

Salary: USD 47,840 - 55,016 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetPaid ParentalLife InsuranceDisability InsuranceChildcareFlexible Spending

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •Associate’s degree (preferred).
  • •2+ years of banking experience (preferred).
  • •Proficient in G-Suite and strong written and oral communication skills (preferred).
Experience:1+ years
Education:High School
Skills:CommunicationCustomer focusProblem-solvingDe-escalationAdaptability
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn