Institutional Relationship Management

OKX
APAC, Singapore
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Relationship-building","Presentation","Client management"]

Lead and grow high-value institutional relationships in the Web3/crypto space, driving onboarding, engagement, and revenue through a consultative sales approach. You’ll manage end-to-end client lifecycle for large institutions, collaborate with product, risk, and operations teams, and own KPIs around AUM and trading activity while traveling to client sites as needed.

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FursaFursa
OKX
OKX
4 months ago

Institutional Relationship Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 36 minutes agoStatus: Live

Job Summary

Lead and grow high-value institutional relationships in the Web3/crypto space, driving onboarding, engagement, and revenue through a consultative sales approach. You’ll manage end-to-end client lifecycle for large institutions, collaborate with product, risk, and operations teams, and own KPIs around AUM and trading activity while traveling to client sites as needed.
Location: APAC, Singapore
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Identify and develop high-value institutional clients with significant asset scale and trading potential, including professional investment firms, asset managers, quantitative teams, and family offices.
  • •Build a consistent client pipeline through events, referrals, and visits, driving partnerships to closure efficiently.
  • •Own client lifecycle and KPIs by delivering tailored service solutions and maintaining regular engagement to grow assets under management and platform activity.
  • •Develop deep product knowledge across spot, derivatives, and institution-exclusive services to provide tailored recommendations.
  • •Coordinate with internal teams across product, risk, compliance, and operations to deliver bespoke solutions for key clients.
Travel: High travel

Key Requirements

  • •At least 2 years of work experience in Web3 industry with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc.
Experience:2+ yearsWeb3CryptoInstitutional clients
Education:Bachelor's
Skills:CommunicationNegotiationRelationship-buildingPresentationClient management
Languages:EnglishChinese

Company Brief

OKX
Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Victoria, Seychelles
Founded: 2017
WebsiteLinkedIn