Customer Service Delivery Advocate - 4 day work week!

Carvana
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Safe driving","Attention to detail","Communication","Physical stamina"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, ensuring safe driving and accurate vehicle handling. You’ll load and unload cars, perform routine hauler inspections, and complete customer paperwork while entering thorough notes in the customer tracking system. This customer-facing role combines responsibility to maintain a clean driving record with hands-on, physically demanding work in an onsite, late-day shift schedule.

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FursaFursa
Carvana
Carvana
4 months ago

Customer Service Delivery Advocate - 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, ensuring safe driving and accurate vehicle handling. You’ll load and unload cars, perform routine hauler inspections, and complete customer paperwork while entering thorough notes in the customer tracking system. This customer-facing role combines responsibility to maintain a clean driving record with hands-on, physically demanding work in an onsite, late-day shift schedule.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and inspect the hauler to ensure vehicles remain safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Consistently drive safely and maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy.
  • •Follow state-specific requirements for Notary and access to DMV/title and registration systems.

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including loading/unloading vehicles and vehicle detailing in indoor and outdoor conditions.
  • •Must be able to read, write, speak, and understand English.
  • •Requires frequent driving with excellent visual acuity and manual dexterity, plus ability to lift/push/pull items up to 50 lbs.
  • •Must be able to obtain a Notary in your local jurisdiction within the first 90 days; additional state-specific licensing requirements may apply.
Experience:2+ years
Skills:Customer serviceSafe drivingAttention to detailCommunicationPhysical stamina
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseValid driver's license
Certifications:DOT Medical Card
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn