Client Delivery Specialist

Informa
London
Workplace: HybridFull timeFunction: Transportation & Fleet OperationsEducation: bachelorsSkills: ["Communication","Organizational skills","Multitasking","Problem-solving","Reliability"]

Coordinate end-to-end delivery of contract products to ensure complete customer satisfaction, from confirming purchased items to capturing customer soft goals and managing post-sale changes. Own the receipt of online creative deliverables, secure proof of delivery, and handle month-end close tasks. Serve customers via phone and email, build advertiser relationships, and provide order status, campaign performance updates, and weekly revenue forecasting to internal post-sales teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Informa
Informa
7 hours ago

Client Delivery Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate end-to-end delivery of contract products to ensure complete customer satisfaction, from confirming purchased items to capturing customer soft goals and managing post-sale changes. Own the receipt of online creative deliverables, secure proof of delivery, and handle month-end close tasks. Serve customers via phone and email, build advertiser relationships, and provide order status, campaign performance updates, and weekly revenue forecasting to internal post-sales teams.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Coordinate receipt of online creative materials to meet campaign creative deadlines.
  • •Support advertisers/clients by building relationships and fulfilling campaigns to help build a loyal customer base.
  • •Communicate campaign status, performance, and execution with Sales, Customer Success, and Product Operations teams.
  • •Provide customer service by responding to internal and external inquiries over phone and email.
  • •Process campaign changes, provide order status/performance updates to sales reps, and ensure weekly revenue forecasting and proof of delivery/month-end close tasks.

Pay and Benefits

Perks:401kHealth InsuranceVisionDentalParental LeaveEquity

Key Requirements

  • •B.A. or B.S. degree required.
  • •Excellent oral and written communication skills.
  • •Strong organizational skills with the ability to handle multiple deadlines, phone calls, and projects under pressure.
  • •Proven sales and client management abilities, preferably in the advertising and agency marketplace.
  • •Accurate data entry skills and problem-solving ability; ability to work independently.
Experience:AdvertisingAgency
Education:Bachelor's
Skills:CommunicationOrganizational skillsMultitaskingProblem-solvingReliability
Languages:English
Tech Stack:LinkedIn LearningComputer applications

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn