GTM Sales Operations Manager

DocuSign
San Francisco, Chicago
Workplace: HybridFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Cross-functional collaboration","Executive communication","Self-starter","Stakeholder management","Team leadership"]

Own regional data quality for Salesforce account, contact, and hierarchy models across Europe, LATAM, APAC, and Japan. Partner with Sales and GTM to define governance standards, build KPI dashboards, deploy AI-driven enrichment and automation, and write BRDs for data/IT enhancements. Lead UAT, coordinate remediation and production sign-off, and manage offshore/distributed delivery to improve firmographics, deduplication, and GTM planning readiness.

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FursaFursa
DocuSign
DocuSign
2 days ago

GTM Sales Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own regional data quality for Salesforce account, contact, and hierarchy models across Europe, LATAM, APAC, and Japan. Partner with Sales and GTM to define governance standards, build KPI dashboards, deploy AI-driven enrichment and automation, and write BRDs for data/IT enhancements. Lead UAT, coordinate remediation and production sign-off, and manage offshore/distributed delivery to improve firmographics, deduplication, and GTM planning readiness.
Location: San Francisco, Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Execute regional data quality initiatives for firmographics, account hierarchies, and deduplication across Europe, LATAM, APAC, and Japan.
  • •Develop and enforce data standards, governance policies, and parent-child relationship rules aligned with regional compliance requirements.
  • •Build and maintain data quality dashboards with monthly KPI tracking and executive visibility to Sales and GTM leadership.
  • •Deploy AI agents and automation workflows to scale data cleansing and enrichment improvements.
  • •Lead UAT for new data systems and coordinate remediation with IT and vendors to support production deployment sign-off.

Pay and Benefits

Equity and Bonus:Equity
Perks:Paid LeaveHealth InsurancePaid ParentalLearning BudgetPension

Key Requirements

  • •8+ years of experience in data quality, governance, or data operations in a SaaS or high-growth tech environment.
  • •3+ years of experience managing data quality initiatives across Europe, LATAM, APAC, and Japan regions.
  • •2+ years of experience with AI/ML-driven data quality, automation solutions, or intelligent data processing.
  • •Experience with Salesforce expertise including account hierarchies and CRM data governance.
  • •Experience in SQL and Python for data analysis, scripting, and automation.
Experience:SaaSB2B SaaSData governanceData qualityAI/ML
Education:Bachelor's
Skills:Cross-functional collaborationExecutive communicationSelf-starterStakeholder managementTeam leadership
Certifications:CDMPDGSP
Languages:En-us
Tech Stack:SalesforceSQLPythonAI/MLLLMsGPT-based solutionsTableauPower BILookerClayDun & BradstreetZoomInfoHG InsightsApollo

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor