Solutions Engineering Manager

MonetizeMore
Belo Horizonte
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Leadership","Mentoring","Communication","Collaboration","Root cause analysis"]

Lead a Player-Coach team of solution engineers on the Forward Deployed Solutions team, evolving technical operations from reactive support to proactive partner solution architecture. Build and maintain AI deflection workflows and self-serve documentation to eliminate repetitive queries. Own partner technical health, revenue performance, deployment success, and technical SLAs. Serve as the primary Brazilian technical lead for complex integrations using JavaScript, APIs, and ad server configurations while partnering with product and engineering leadership.

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FursaFursa
MonetizeMore
MonetizeMore
1 month ago

Solutions Engineering Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead a Player-Coach team of solution engineers on the Forward Deployed Solutions team, evolving technical operations from reactive support to proactive partner solution architecture. Build and maintain AI deflection workflows and self-serve documentation to eliminate repetitive queries. Own partner technical health, revenue performance, deployment success, and technical SLAs. Serve as the primary Brazilian technical lead for complex integrations using JavaScript, APIs, and ad server configurations while partnering with product and engineering leadership.
Location: Belo Horizonte
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Manage, mentor, and upskill a team of solutions engineers, evolving culture from reactive ticket resolution to proactive partner solutions architecture.
  • •Design, build, and maintain internal AI-driven tools, automated deflection workflows, and self-serve technical documentation.
  • •Take accountability for partner technical health, monitoring revenue performance, deployment success, and technical SLAs across partner accounts.
  • •Lead complex technical integrations, architectural reviews, and troubleshooting for high-value clients in Brazil.
  • •Build and troubleshoot custom solutions using JavaScript, APIs, network requests, and ad server configs, and convert recurring partner pain points into product and architectural enhancements.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •5+ years of software/solutions engineering experience, with 1–2+ years as a technical lead, team lead, or engineering manager who enjoys mentoring others.
  • •Practical experience building or configuring workflow automation, LLM API integrations, or automated knowledge loops for technical operations.
  • •Native or fluent Portuguese (spoken and written) to lead Brazilian client accounts, plus fluent English to collaborate with engineering leadership and global teams.
  • •Proficiency in front-end web technologies including JavaScript (ES6+), HTML/CSS, REST APIs, and HTTP protocols, with Chrome DevTools debugging.
  • •Hands-on experience with Google Ad Manager (GAM), Prebid.js, Header Bidding, or SDK integrations is highly preferred.
Experience:5+ yearsAd techAIWorkflow automation
Skills:LeadershipMentoringCommunicationCollaborationRoot cause analysis
Languages:PortugueseEnglish
Tech Stack:JavaScriptES6HTMLCSSREST APIsHTTPChrome DevToolsGoogle Ad ManagerGAMPrebid.jsHeader BiddingLLM APINetwork requestsAd server configsAI deflection systemsWorkflow automation

Company Brief

MonetizeMore
Provides ad-tech and managed ad-ops services (PubGuru, TrafficCop) to help web publishers maximize programmatic ad revenue, plus platform integrations and IVT protection.
Industry: Advertising Media Groups
Company Size: Medium (51 to 250 employees)
Revenue: USD 100M to 250M
Growth: Growth Stage Startup
Funding: Bootstrapped
Headquarters: White Rock, Canada
Founded: 2010
Glassdoor
Glassdoor: 3.7
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