CDD - Bilingual Client Advisor Dutch/English Hermès.com Europe W/M

Serve as a multilingual client advisor for the European e-commerce customer relation center, acting as a single point of contact for customers contacting European stores. Manage customer interactions end-to-end, encourage sales, and support e-commerce order follow-up until delivery. Handle inbound calls and provide omnichannel guidance, product information, and help with purchases, returns, and exchanges, while maintaining a high-quality client and store experience.