1 month ago

Design Insights & Validation Research Lead

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead end-to-end design research and validation to inform product, experience, and strategic decisions across hardware, software, and services. Apply mixed-method approaches to solve complex problems, shape product direction, and influence cross-functional decision-making with independence and stakeholder collaboration.

Location: Vancouver

Workplace: Onsite

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Sr. Manager level

Key Responsibilities

•Lead end-to-end research initiatives (qualitative + quantitative) from problem definition to insight delivery across multiple workstreams.
•Design and execute advanced research studies (e.g., in-depth interviews, usability testing, surveys, concept validation, journey evaluation, and behavioral analytics) for complex and ambiguous problem spaces.
•Synthesize insights into strategic recommendations, connecting user needs to product, design, and business decisions.
•Drive customer centric mindset with exploration & validation of concepts, prototypes, and live experiences, ensuring clarity, usability, trust, and value of experiences.
•Partner with cross-functional stakeholders (Design, Product, Engineering, Business) to influence roadmaps and decision-making with objectivity and actionable insights.

Pay and Benefits

Salary: USD 93,400 - 143,800 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVisionLife InsuranceParental LeavePaid Leave

Key Requirements

•Bachelor’s or Master’s degree in Human Factors, Psychology, Social Sciences, HCI, Design Research, or related field; typically 3–6 years of UX/design or market research experience.
•Strong expertise in mixed-method research (qualitative + quantitative) and selecting appropriate methodologies for complex problems.
•Proven ability to lead end-to-end research initiatives and influence cross-functional roadmaps.
•Excellent communication and storytelling skills with experience presenting to senior stakeholders.
•Experience using research platforms (e.g., UserTesting, Suzy, Qualtrics) and familiarity with AI-assisted research tools.

Experience:3-6 yearsUX researchDesign researchHuman-Computer Interaction

Education:Bachelor's

Skills:CommunicationStorytellingCollaborationAnalytical thinkingInfluence

Languages:English

Tech Stack:UserTestingSuzyQualtricsAI toolsEye-tracking

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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