Staff AI Engineer - USA

Podium
United States
Workplace: HybridFull timeUSD 190,000 - 215,000 annuallyFunction: Data Science & Machine LearningExperience: 10+ yearsSkills: ["Communication","Collaboration","Problem-solving","Teamwork","Cross-functional"]

Senior staff-level AI engineer responsible for building and scaling an AI Agent platform that handles millions of conversations across multiple channels. Will own architecture, APIs, deployment, and reliability, collaborating with AI/ML scientists and product teams to deliver high-throughput, low-latency distributed systems in a SaaS environment.

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FursaFursa
Podium
Podium
7 months ago

Staff AI Engineer - USA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Senior staff-level AI engineer responsible for building and scaling an AI Agent platform that handles millions of conversations across multiple channels. Will own architecture, APIs, deployment, and reliability, collaborating with AI/ML scientists and product teams to deliver high-throughput, low-latency distributed systems in a SaaS environment.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Manager level

Key Responsibilities

  • •Build and scale the AI Agent platform to support high-volume, real-time conversational workflows with low latency
  • •Design and implement APIs, services, and infrastructure powering multi-turn, cross-channel customer interactions
  • •Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability
  • •Prototype rapidly and iterate with live interaction data to improve system performance and user experience
  • •Implement observability, monitoring, and operational best practices to ensure reliability in production

Pay and Benefits

Salary: USD 190,000 - 215,000 annually
Perks:Health Insurance401kLife InsuranceVisionDentalPaid Leave

Key Requirements

  • •10+ years of professional software engineering experience with Go, Python, or Elixir
  • •1+ years deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows
  • •Proven success designing and maintaining distributed or high-throughput systems
  • •Strong problem-solving ability and comfort navigating ambiguity in large-scale systems
  • •Excellent communication skills and the ability to work effectively across teams
Experience:10+ yearsSaaSAI
Skills:CommunicationCollaborationProblem-solvingTeamworkCross-functional
Languages:English
Tech Stack:GoPythonElixirAPIsLangGraphCrewAIAutoGenLLMDistributed systems

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Podium
Provides a business messaging and customer interaction platform that helps local businesses manage reviews, messaging, payments, and webchat to improve customer experience and grow their online reputation.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Lehi, United States
Founded: 2014
WebsiteLinkedIn