Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 21 - 25.48 hourlyFunction: OtherEducation: high_schoolSkills: ["Communication","Listening","Problem-solving","Customer-centric","Detail-oriented"]

Provide in-lobby customer service as a Citizens Teller, greeting customers and supporting simple transactions at branch technology (mobile app/ATMs). Recommend and refer customers to appropriate bank resources, educate customers on products and benefits, and follow cash-handling, policies, and applicable state/local regulations. Deliver exceptional, customer-centric service while working branch hours that may include weekends and evenings.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide in-lobby customer service as a Citizens Teller, greeting customers and supporting simple transactions at branch technology (mobile app/ATMs). Recommend and refer customers to appropriate bank resources, educate customers on products and benefits, and follow cash-handling, policies, and applicable state/local regulations. Deliver exceptional, customer-centric service while working branch hours that may include weekends and evenings.
Location: United States
Workplace: Onsite
Employment Type: Part time
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and support simple transactions using branch technology (mobile app/ATMs).
  • •Provide personalized advice and solutions, educating customers on Citizens products and benefits.
  • •Identify customer needs and recommend/referral opportunities to connect with bank professionals.
  • •Follow financial policies and procedures, including proper cash handling and applicable regulations.
  • •Work branch hours as needed, including weekends and evenings.

Pay and Benefits

Salary: USD 21 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceWellness StipendDiscountsRetirement BenefitsPaid LeaveVolunteering Match

Key Requirements

  • •High school degree or GED.
  • •6+ months experience processing transactions (cash and/or digital payments).
  • •1+ year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills for customer interactions.
  • •Ability to problem-solve customer issues and identify needs to build long-term relationships.
Education:High School
Skills:CommunicationListeningProblem-solvingCustomer-centricDetail-oriented
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website