Leads Specialist

Ingersoll Rand
Santiago
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Customer-focused","Technical curiosity","Proactive","Multi-priority management"]

Serve as the first technical point of contact for customers, distributors, and sales teams. Use chat and WhatsApp Live to understand needs, qualify leads, and guide prospects toward the right solution, specialist, or technology. Prepare pre-budget information, support sales handoffs, track opportunities in Salesforce, supervise ongoing lead flow, and follow up after initial requests. Provide training and apply strong product and technical knowledge.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Ingersoll Rand
Ingersoll Rand
4 days ago

Leads Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as the first technical point of contact for customers, distributors, and sales teams. Use chat and WhatsApp Live to understand needs, qualify leads, and guide prospects toward the right solution, specialist, or technology. Prepare pre-budget information, support sales handoffs, track opportunities in Salesforce, supervise ongoing lead flow, and follow up after initial requests. Provide training and apply strong product and technical knowledge.
Location: Santiago
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Interact with customers via chat to understand needs and direct them to the right solution, technology, or specialist.
  • •Receive and qualify leads through WhatsApp Live, ensuring efficient processing of requests.
  • •Prepare requested preliminary budgets and provide guidance to the sales team.
  • •Maintain accurate records and track lead interactions and opportunities in Salesforce.
  • •Follow up with customers after six days and promote progress and completion of ongoing sales opportunities; train sales teams and distributors to improve lead handling and tracking.

Key Requirements

  • •Degree in Engineering or a related field.
  • •Experience working with rotating teams and industrial applications.
  • •Ability to interpret technical specifications and variables such as pressure, flow, temperature, power, and efficiency.
  • •Ability to match customer needs with appropriate technical solutions.
  • •Strong communication skills and ability to explain technical concepts clearly to customers and commercial teams.
Experience:Industrial applicationsRotating teams
Education:Bachelor's
Skills:CommunicationCustomer-focusedTechnical curiosityProactiveMulti-priority management
Tech Stack:SalesforceCRMWhatsApp LiveChat

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn