Operations Associate - Bridge (CDMX)

Stripe
Mexico City
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Communication","Problem-solving","Collaboration","Organization","Customer-service"]

Join Stripe’s Mexico City hub to support internal and external user operations, troubleshoot issues, and help scale processes. You’ll partner with cross-functional teams to improve product messaging and workflows, gain deep insights into how Stripe serves thousands of businesses, and help build a new operational culture from the ground up.

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Stripe
Stripe
2 months ago

Operations Associate - Bridge (CDMX)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Join Stripe’s Mexico City hub to support internal and external user operations, troubleshoot issues, and help scale processes. You’ll partner with cross-functional teams to improve product messaging and workflows, gain deep insights into how Stripe serves thousands of businesses, and help build a new operational culture from the ground up.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Troubleshoot and solve external user issues
  • •Analyze our processes and instigate changes to help scale our operations and improve user experience
  • •Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
  • •Gain unique insights into how thousands of businesses on Stripe scale and operate
  • •Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization

Key Requirements

  • •You have a user-first mindset and are energized by the challenge of solving difficult problems
  • •You have excellent communication skills, both written and verbal
  • •You excel in critical thinking and problem solving
  • •You have prior experience in customer service or internal and external user-facing operations
  • •You enjoy learning about technical products and processes, you\'re an organized, self-starter with passion for finding solutions to our user’s challenges
Experience:FintechPaymentsSaaS
Skills:CommunicationProblem-solvingCollaborationOrganizationCustomer-service
Languages:English

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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