SBU Field Quality Engineer

Lead customer- and field-related quality activities across assigned SBU equipment platforms to reduce cost of quality and improve customer experience. Own quality failure analysis from field feedback, develop a prioritized project pipeline, and coordinate cross-functional actions with Technical Support, Field Teams, and Field Technicians. Conduct site visits and customer investigations, facilitate root cause analysis, and use tools like Gemba, audits, warranty data, and traceability to drive continuous quality improvement culture.