Group Operations Executive (Kuala Lumpur, MY)

Zurich Insurance
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Customer service","Teamwork"]

Delivery-focused operations role supporting customer service and processing tasks to meet customer expectations, while maintaining productivity, accuracy, and quality. Collaborates with team to use systems and procedures, seeks role progression, and contributes to a positive customer-focused culture in a fast-paced environment.

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Zurich Insurance
Zurich Insurance
6 months ago

Group Operations Executive (Kuala Lumpur, MY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Delivery-focused operations role supporting customer service and processing tasks to meet customer expectations, while maintaining productivity, accuracy, and quality. Collaborates with team to use systems and procedures, seeks role progression, and contributes to a positive customer-focused culture in a fast-paced environment.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Set and achieve high targets to maintain productivity, efficiency, and quality standards.
  • •Build and maintain excellent customer relationships through processing a range of basic tasks, while demonstrating a basic understanding of relevant systems, products, processes, and procedures to aid in the delivery of first-class service.
  • •Support other colleagues with basic administrative tasks.
  • •Contribute to a positive and supportive team culture and learn about the importance of customer focus.
  • •Achieve all competency and behavior-based objectives and seek role progression or opportunities to develop their own knowledge.

Key Requirements

  • •Bachelor's degree in Business Administration, Operations Management, Finance, or a related field.
  • •Proficiency in data analysis tools and reporting systems.
  • •Familiarity with compliance and regulatory requirements.
  • •Strong communication and customer service skills.
  • •Ability to learn and apply relevant systems, products, processes, and procedures.
Experience:InsuranceFinanceOperations
Education:Bachelor's
Skills:CommunicationCustomer serviceTeamwork

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn