Ads Relevance Quality Analyst - AI Data Service and Operations

TikTok
Kuala Lumpur
Full timeFunction: Quality & Regulatory (Non-Software)Experience: 1+ yearsSkills: ["Written communication","Verbal communication","Analytical thinking","Quality assessment"]

Support Search Operations by analyzing user searches and optimizing search strategies to improve TikTok’s safe, positive user experience. Determine search needs using queries and tools, then classify requirements and sort results. Conduct weekly and bi-monthly search quality assessments against evaluation standards, review poor search cases, and provide ideal search labeling plus recommendations to improve policies. The role may involve exposure to harmful or inappropriate content.

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FursaFursa
TikTok
TikTok
1 month ago

Ads Relevance Quality Analyst - AI Data Service and Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support Search Operations by analyzing user searches and optimizing search strategies to improve TikTok’s safe, positive user experience. Determine search needs using queries and tools, then classify requirements and sort results. Conduct weekly and bi-monthly search quality assessments against evaluation standards, review poor search cases, and provide ideal search labeling plus recommendations to improve policies. The role may involve exposure to harmful or inappropriate content.
Location: Kuala Lumpur
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)

Key Responsibilities

  • •Improve TikTok users’ search experience by determining search needs through queries and tools, then classifying requirements to sort results.
  • •Perform weekly and bi-monthly search quality assessments to ensure practices align with evaluation standards.
  • •Review types of bad search cases and rate the quality of the results.
  • •Provide ideal search labeling outputs and suggestions to improve policy.
  • •Support Search Operations efforts related to objectionable or disturbing content and safe user experience.

Key Requirements

  • •Diploma/Degree in any related field.
  • •At least 1 year of exposure to search engine optimization, search labelling, or other search-related business experience.
  • •Proficient English, both written and conversational.
  • •Familiarity with search engines and algorithms of any social media platform.
  • •Comfortable reviewing internet content that may be inappropriate or contain explicit materials.
Experience:1+ years
Skills:Written communicationVerbal communicationAnalytical thinkingQuality assessment
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn